Privacy Policy
Last Updated: August 30, 2025
Selvani ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website selvani.cyou and use our services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Enroll in seminars or courses
- Subscribe to our newsletter
- Contact us via email or contact forms
- Participate in interactive features of our services
- Complete surveys or provide feedback
The personal information we collect may include:
- Name and contact details (email address, phone number, mailing address)
- Account credentials (username, password)
- Payment information (credit card details, billing address)
- Professional information (job title, organization, industry)
- Educational background and qualifications
- Profile information and preferences
- Communication records and correspondence
1.2 Automatically Collected Information
When you access our services, we automatically collect certain information about your device and usage patterns, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, navigation paths)
- Referral sources and search terms
- Log files and error reports
- Cookies and similar tracking technologies
1.3 Information from Third Parties
We may receive information about you from third-party sources, including:
- Social media platforms when you connect your account
- Payment processors and financial institutions
- Analytics and marketing service providers
- Business partners and affiliates
- Publicly available sources
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing, operating, and maintaining our services
- Processing registrations, enrollments, and payments
- Delivering educational content and seminar materials
- Communicating with you about your account, courses, and updates
- Responding to inquiries and providing customer support
- Sending promotional materials and marketing communications (with your consent)
- Personalizing your experience and recommending relevant content
- Analyzing usage patterns and improving our services
- Detecting, preventing, and addressing technical issues and security threats
- Complying with legal obligations and enforcing our terms
- Conducting research and generating aggregate statistics
- Facilitating collaboration and interaction among participants
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contractual Necessity: Processing necessary to perform our contract with you and provide services you have requested
- Consent: Processing based on your explicit consent for specific purposes
- Legitimate Interests: Processing necessary for our legitimate business interests, such as improving services, security, and fraud prevention
- Legal Obligations: Processing required to comply with applicable laws and regulations
4. Information Sharing and Disclosure
We may share your information with third parties in the following circumstances:
4.1 Service Providers
We engage trusted third-party service providers to perform functions on our behalf, including:
- Hosting and infrastructure providers
- Payment processors and financial institutions
- Email delivery and communication services
- Analytics and data analysis providers
- Customer support platforms
- Marketing and advertising partners
4.2 Business Partners
We may share information with educational institutions, instructors, and content partners to deliver and enhance our services.
4.3 Legal Requirements
We may disclose your information when required by law or in response to:
- Legal processes, subpoenas, or court orders
- Government or regulatory requests
- Protection of our rights, property, or safety
- Investigation of potential violations of our terms
- Emergency situations involving public safety
4.4 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
4.5 With Your Consent
We may share your information for other purposes with your explicit consent or at your direction.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:
- The nature of the information collected
- The purpose for which it was collected
- Legal, regulatory, or contractual requirements
- Legitimate business needs
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
6. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and audits
- Employee training on data protection practices
- Incident response and breach notification procedures
- Network security and firewall protection
However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Restriction: Request restriction of processing in certain circumstances
- Portability: Request a copy of your information in a portable format
- Objection: Object to processing based on legitimate interests or for direct marketing
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe as required by applicable law.
7.1 Marketing Communications
You may opt out of receiving promotional emails by following the unsubscribe instructions included in each email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages.
7.2 Cookies and Tracking
You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality of our services.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our services. Types of cookies we use include:
- Essential Cookies: Necessary for the operation of our services
- Performance Cookies: Collect information about how you use our services
- Functional Cookies: Remember your preferences and settings
- Targeting Cookies: Deliver relevant advertisements and marketing messages
We may also use web beacons, pixel tags, and other tracking technologies for similar purposes. For more information about our use of cookies, please refer to our Cookie Policy.
9. International Data Transfers
As a worldwide educational platform, we operate internationally and may transfer your information to countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.
When we transfer your information internationally, we implement appropriate safeguards to protect your information, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by competent regulatory bodies
- Certification mechanisms and codes of conduct
- Your explicit consent for specific transfers
10. Children's Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without appropriate consent, we will take steps to delete that information promptly.
If you believe we have collected information from a child, please contact us immediately.
11. Third-Party Links and Services
Our services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices.
We encourage you to review the privacy policies of any third-party services before providing them with your information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this policy.
We will notify you of material changes by:
- Posting a notice on our website
- Sending an email to the address associated with your account
- Providing notice through our services
Your continued use of our services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically.
13. Data Protection Officer
We have appointed a Data Protection Officer responsible for overseeing our data protection practices and ensuring compliance with applicable privacy laws. If you have questions or concerns about how we handle your personal information, you may contact our Data Protection Officer using the contact information below.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Selvani
229 Lynnwood Rd, Die Wilgers, Pretoria, 0184, South Africa
Email: [email protected]
Phone: +27343266360
We will make every effort to respond to your inquiry within a reasonable timeframe.
15. Supervisory Authority
If you believe that we have not adequately addressed your concerns or complied with applicable data protection laws, you have the right to lodge a complaint with your local supervisory authority or data protection regulator.
16. Additional Information
16.1 Automated Decision-Making
We may use automated decision-making processes, including profiling, to personalize content recommendations and improve user experience. You have the right to request human review of automated decisions that significantly affect you.
16.2 Do Not Track Signals
Some browsers include a Do Not Track feature that signals websites you visit that you do not want to have your online activity tracked. Our services do not currently respond to Do Not Track signals.
16.3 California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, use, and disclose, and the right to request deletion of your information.
16.4 Nevada Privacy Rights
Nevada residents have the right to opt out of the sale of certain personal information. We do not currently sell personal information as defined under Nevada law.
This Privacy Policy represents our commitment to protecting your privacy and maintaining transparency about our data practices. Thank you for trusting Selvani with your information.